Our
Philosophy: If we make a mistake we'll fix it as soon
as possible and with the least amount of inconvenience to you as can be managed. If you make a
mistake tell us and we'll help you fix it instead of trying to take advantage of you to make a
quick buck. We'd much rather you be a happy customer this year, next year and the year
after.
Payment: We accept PayPal or
credit cards for payment in US Dollars. We will ship same or next business day after payment
is received. For select items shipping directly from the manufacturer saves the customer
considerable shipping charges. In those cases we'll indicate "shipped from manufacturer" in
the listing. Manufacturer's shipping times are applicable in these
cases.
Returns: 100% Customer
Satisfaction is our goal. You may return any item within 14 days for a refund. Merchandise
must be returned in an unused, undamaged condition.
International Sales:
Any
customs/duty/VAT fees are the responsibility of the buyer. Please be familiar with your own
government’s policies and fees on items purchased and shipped from the USA. Customs charges may be
triggered by parcel value or by parcel contents. We recommend that you visit your government’s
website for any pertinent information. For some items you may choose
First Class International Mail. Delivery time can not be guaranteed. We have seen it take as little
as one week or more than a month.
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